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Butlaroo

Built for theme parks

Shorter queues, longer rides, more spent on park.

Self-service kiosks at every f&b outlet, QR at the seated restaurants, merchandise through the park app, and popup QR or POS that drops in for a parade day or a seasonal weekend. One platform, one menu, one payments rail.

A theme park midway during golden hour, with a Butlaroo self-order kiosk lit up beside a food outlet.

Trusted by the world's leading hospitality brands

  • Loetje
  • Compass Group
  • Johan Cruijf Arena
  • Center Parcs
  • Happy Italy
  • Vermaat
  • Van der Valk
  • La Cubanita
  • Philips Stadion
  • Hutten Catering
  • Stach
  • Albron
  • Mooie Boules
  • Sea Palace Amsterdam
  • Down Town Gourmet Market
  • Aloha Wijk aan Zee
  • Essendi
  • Restaurant Company Europe
  • Poke Perfect
  • Salsa Shop
  • Novotel
  • Broodje Popov
  • The Butcher
  • Gourmet Market Central Station
  • Club Pellikaan
  • Ibis
  • Foodhall Arnhem
  • Crowne Plaza Amsterdam Zuid

Why theme parks are different

Many outlets, one wristband, one window per day.

Twenty thousand guests on the gate. Eight f&b outlets ringing the central plaza. Two seated restaurants where families want to sit down after the wet ride. A merch wall by the exit that has to sell the hat before the photo. A popup grill that only opens on parade days, with two card terminals in a flight case. The same park, the same crew, and a day that resets the moment the gate opens tomorrow.

Butlaroo runs all of it on one platform. Kiosks clear the lunch peak in parallel, QR runs the seated restaurants from the table, the park app sells merch alongside the F&B basket, and a popup pour-point spins up in minutes for parade day. Every spend lands on the same payments rail and on the same dashboard before the park clears.

Four things change when a theme park runs on Butlaroo.

  • 01

    Self-service kiosks at every f&b outlet.

    Guests order at the kiosk, pay at the kiosk and pick up at the counter. The lunch peak clears in parallel instead of stacking behind one register. Allergens, upsells and language switching are built in, so the line moves on the average order, not the slowest one. The kitchen sees one paced ticket stream across every outlet.

    Outlet · Plaza grill

    06 lanes live
    Lane 01
    Ordering
    Lane 02
    Ordering
    Lane 03
    Ordering
    Lane 04
    Ordering
    Lane 05
    Ordering
    Lane 06
    Ordering
    Parallel checkoutAvg · 47 sec per basket
  • 02

    QR at the seated restaurants.

    One QR per table in the table-service restaurants opens the full menu in the guest's own language. The next round, the dessert and the second basket of fries get ordered from the chair. The floor team stops walking laps to the POS and runs food. The kitchen sees a clean ticket and the wait between course and refill drops to minutes.

    Lakeside grill · Table 14

    QR
    Plaza burger · Fries$ 16
    Kids meal · Juice$ 9
    Soft serve · Two scoops$ 6
    Plush mascot for the kids+ $ 14
    Charge · Wristband W-44102On park
  • 03

    Sell merch through the Butlaroo app.

    The park app lists rides, show times and the menu next to a merch catalogue. Plush, hats and ride photos sit in the same basket as the lunch order, with collection at the gate or delivery to the hotel room. Guests who skip the exit shop still buy the hat, and the merch margin shows up on the same dashboard as f&b.

    Park app · Today at the park

    03 in basket
    F&BMerchPhotos
    Plaza burger · Combo$ 16
    Mascot plush · Medium$ 24
    Ride photo · Cyclone$ 12
    One basket · One tapSubtotal · $ 52
  • 04

    Popup QR and POS for parade days.

    A grill on the parade route, a beer truck behind the main stage, a churro cart for the seasonal weekend. Print a QR poster, drop a Butlaroo POS on the counter, and the popup is taking orders in minutes. Same menu logic, same payments rail, same dashboard. Tear it down when the season closes, the data stays.

    Popup · Parade route grill

    OfflineLive
    MenuPendingReady
    Parade route grill
    PaymentsPendingReady
    Cards, Apple, Google
    KitchenPendingReady
    Station routing live
    Same payments railLive in 04:12
Anyssa van Dongen, Mooie Boules

From a leisure venue running on Butlaroo

Through Butlaroo, we can offer all our guests a customized package, thereby catering to every possible desire without administrative challenges.
Anyssa van Dongen
Mooie Boules
Read the full story

Everything we offer.

Same platform, every surface on park: kiosk, QR, web, POS, kitchen display, payments, loyalty and the AI menu on top.

01 / 03
Channels
How customers order
6 modules
Channels
QR Ordering
Scan. Order. Pay at table.
Scan to order
Read about QR Ordering →
Channels
Self-Order Kiosk
Self-service that actually sells.
Tap to order
Read about Self-Order Kiosk →
Channels
Point of sale
The staff channel. Counter, table, handhelds.
Table 4
Read about Point of sale →
Channels
Click & Collect
Order ahead. Walk out with it.
Read about Click & Collect →
Channels
Delivery
Your delivery. Your customers.
Read about Delivery →
Channels
Delivery Marketplaces
Uber, JustEatTakeaway. One menu.
JustEatTakeaway
UberEats
Read about Delivery Marketplaces →
02 / 03
Operations
How you run the floor
4 modules
Operations
Butlaroo Workstation
KDS. Pacing. Expediting.
Available
In preparation
Pizza Margherita
Cacio e Pepe
Read about Butlaroo Workstation →
Operations
Butlaroo Pay
Tap to pay. Built in.
Online checkout€42.00
Visa
Mastercard
Apple Pay
Google Pay
PayPal
iDEAL
Bancontact
Sofort
Payconiq
Maestro
Read about Butlaroo Pay →
Operations
POS Integrations
Oracle, Lightspeed, Aloha + 20 EU.
QR
Kiosk
Click & Collect
Delivery
Read about POS Integrations →
Operations
Enterprise
HQ → Region → Brand → Venue.
Read about Enterprise →
03 / 03
Intelligence
How you grow
4 modules
Intelligence
Butlaroo AI (Vivi)
In-menu chat. Basket-aware.
Vivi
Anything vegetarian?
Read about Butlaroo AI (Vivi) →
Intelligence
Butlaroo Stories
Reels for restaurants. With ROI.
House aperitivoAperol Spritz.Add to order
Read about Butlaroo Stories →
Intelligence
Butlaroo Loyalty
Loyalty that follows the guest.
Order complete
Flat white
Almond croissant
Earned
+45 points
Read about Butlaroo Loyalty →
Intelligence
Butlaroo Analytics
Why guests buy, not just what.
Open menu
0%
Open category
0%
Add product
0%
Place order
0%
Read about Butlaroo Analytics →

Questions theme park operators ask.

  • How long does rollout take across the park?

    Most theme parks are live in four to eight weeks. We start with one outlet, usually a kiosk pilot at the busiest counter, stabilise it across a single high-attendance weekend, then replicate the same setup across the rest of the midway. Merch in the app, seated-restaurant QR and popup POS layer in once the kiosk flow is solid. There is no onboarding fee.

  • How do kiosks fit at an outlet that already has staff at the POS?

    Most parks run kiosks alongside the existing POS rather than replacing it. The POS keeps cash, vouchers and accessibility orders. Kiosks absorb the card-paying lunch peak in parallel, with three to six lanes in the same footprint as one register. The same menu, the same kitchen ticket and the same loyalty rules apply across both surfaces.

  • Can guests buy merchandise through the same app as food and drink?

    Yes. The park app carries a merch catalogue alongside the f&b menu. Plush, hats, ride photos and resort extras sit in the same basket, paid in one transaction. Fulfilment options are pickup at the gate, locker, or delivery to the resort room. Merch and f&b margins land on the same dashboard.

  • How quickly can a popup outlet start trading on a parade day?

    Minutes. A Butlaroo POS or a printed QR poster turns any flight case into an outlet. The menu, prices, payments rail and kitchen routing come from the platform, so no per-device setup is needed on the day. When the season closes, you tear the popup down and the sales sit on the same dashboard as the rest of the park.

  • Do we keep our existing kiosk shells, terminals and POS?

    Usually yes. Butlaroo runs on any kiosk shell, tablet or mini-PC, integrates with the leading card terminals (Adyen, Stripe, SumUp and twenty more), and plugs into your existing ticketing and resort systems rather than replacing them.

See what Butlaroo could mean for your theme park.

Guests
15M+
Venues
5K+
Orders
100M+