Butlaroo Analytics
Data-driven hospitality. See why guests buy..
Live numbers across every channel: orders, baskets, revenue, and where guests drop off. See your menu through your guests' eyes and act on what you find.
Trusted by the world's leading hospitality brands
What you get
Every order, instrumented.
- 01
Conversion per product
Measure how often every menu item is viewed, added to cart, and ordered. Find the winners and the dead weight.
- 02
A/B testing
Run two menu configurations at the same time, in different parts of the venue, and let real guests pick the winner.
- 03
Behavioral analytics
Watch the journey: scan, browse, modify, abandon, pay. Every interaction across QR, kiosk, click & collect, and POS.
- 04
Menu heatmaps
See where attention concentrates, which categories carry the menu, and which items get lost in the scroll.
- 05
Where guests drop off
Visualize drop-off from menu view to paid order. Pinpoint the moment guests hesitate, then fix it.
- 06
AI upselling
Smart cross-sell and upsell prompts that learn from your guests, not a script. Lift basket without lifting a finger.
- 07
Menu engineering
Margin, popularity, and price on one chart. Promote your best sellers, improve the weak ones, retire the items that lose money.
- 08
Live dashboards
Orders, revenue, tips, refunds, inventory, conversion, all in one place. From any device, any location.
- Smash burger84%
- Truffle pasta71%
- Margherita pizza62%
- Caesar salad44%
- House red28%
Conversion per product
Every line on the menu, measured.
Track view-to-order conversion on every dish, drink, and modifier. See which items earn their place, which need a new photo, and which are pure shelf space.
- View-to-cart, cart-to-pay, and pay-to-rebuy per product
- Aggregated views per category, channel, and venue
- Compare breakfast, lunch, and dinner side by side across weekdays and seasons
- Edit the menu live, see the result on the next ticket
A/B testing
Two menus, one venue, one winner.
Show different menu configurations at different tables, kiosks, or pickup points at the same time. Real guests, real revenue, real verdict, in days, not quarters.
- Split orders by table, kiosk, channel, or QR
- Test photos, copy, order, pricing, combos, dietary filters
- Statistical significance calculated automatically
- Roll out the winner with one click across the venue
- Smash burger
- Truffle pasta
- Margherita
- Caesar salad
- Soup of the day
- Chicken wrap
- Truffle fries
- House red
- Tiramisu
- Espresso
Menu heatmaps
Watch where the eyes go.
A heatmap of every item, category, and section, showing real engagement: hovers, taps, scrolls, dwell time. Spot the items hiding below the fold and the categories doing the heavy lifting.
- Heat per category, per channel, per venue
- How far guests scroll and how long they linger on each item
- Where the menu loses attention, by position
- Suggested reorderings ranked by expected lift
- Menu viewed12,840100%
- Item added8,72068%
- Checkout started6,21048%
- Paid5,18040%
Ordering funnels
Find where guests drop off.
From the first scan to the paid order, see exactly where guests pause, hesitate, or leave. Then fix the step that costs you most. One change, measurable result.
- View menu, add to cart, checkout, pay, complete
- Per channel, per venue, by breakfast, lunch, and dinner
- Compare against last week, last month, last year
- Alerts when a stage drops more than your threshold
AI upselling
Smart upsells your staff can't match.
Butlaroo learns from every basket. Pair the right side at the right moment, suggest the upgrade your guest is most likely to take, prompt the dessert when timing is right. No script, no training.
- Context-aware suggestions based on basket, time, and channel
- The model improves every shift, no manual tuning
- Average basket grows 12 to 22% compared with fixed upsell prompts
- Hard rules: never upsell out-of-stock items, never above guest's price band

Customer story
“The knowledge that everyone can simply order via QR provides peace of mind for the staff and actually creates space for offering additional service.”
Every signal, in one place.
Four areas, dozens of metrics. Switch on what you need today, layer in the rest as you grow.
- Revenue · Today€4,820
- QR34%
- Kiosk22%
- C&C16%
- Delivery16%
Revenue by channel
QR, kiosk, click & collect, delivery, POS, broken down per shift.
- Tips · This week€356
- AN€142
- LO€118
- SA€96
Tipping
Tip totals, percentages, and per-server attribution.
- AN
- Refunds · 7d12/ €184
- Out of stock6
- Wrong order4
- Late delivery2
Refunds
Volume, reasons, and impact on net revenue.
- Out of stock
- Disputes · Month3
- ord-8421Won
- ord-8390Pending
- ord-8312Lost
Chargebacks
Disputed transactions tied to the underlying order.
Plays nicely with your POS and your books.
Every signal exports cleanly to the systems you already use.
Questions, answered.
Where does the data come from?
Every Butlaroo channel feeds Analytics in real time: QR ordering, kiosk, click & collect, delivery, POS, and Butlaroo Pay. If you run a third-party POS alongside Butlaroo, integrations cover it too. No manual exports.
How long does an A/B test run?
Most venue-level tests reach statistical significance in 3-10 days at typical volumes. The dashboard tells you when you have a winner, so you don't roll out a decision on noise.
What counts as engagement on the heatmap?
Item taps, modifier opens, dwell time on the item card, and whether the item ended up in a cart. Categories aggregate everything inside them. You can switch between raw counts and a 'per visit' view.
Can I see funnels per channel or per venue?
Yes. Slice by channel (QR, kiosk, click & collect, delivery, POS), per venue, by breakfast/lunch/dinner, or by guest group. Compare two slices side by side.
Is the AI upselling a black box?
No. You set the rules: never upsell out-of-stock items, never push above a price band, never recommend allergens that conflict with the guest's filters. Inside those rails, the model picks the suggestion most likely to be accepted, learning from every basket.
How is guest data handled?
Anonymized at the source. Analytics works on aggregated behavior, not individual guest identities. Your own POS guest profiles stay with you, and Butlaroo Analytics doesn't push them anywhere outside your account.
Can I export to BI tools?
Yes. Daily CSV exports out of the box, plus a clean API for tools like Tableau, Looker, Metabase, and Power BI. Direct connectors are live for the most popular ones.
How is it priced?
Pricing depends on your setup. See current rates and a quick estimate for your restaurant on our pricing page.
See pricing
Turn data into decisions. Start with a demo..
The platform.
One AI-powered restaurant OS to support all ordering channels & operations.






































